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Product Update: Manage Quality Assurance with HeavyConnect

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HeavyConnect Team

In 5 years of providing compliance solutions for the agriculture industry, one common request we’ve heard is an easier way to manage quality assurance (QA) and quality control (QC) programs. Our customers want a way to document their QA results, get automatic alerts, and analyze data. We are excited to announce that our users now have access to new features that make conducting QA and QC with the HeavyConnect app and dashboard simple.

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Here’s how HeavyConnect can facilitate your QA program to help you ensure that the food you produce, process, and store is always high quality and safe.

1. Access forms based on USDA guidelines or customize your own

When conducting a product inspection in a field or facility, you can use any mobile device with the HeavyConnect app to fill out a report. Access a library of pre-built checklists for certain crops, or use our Report Builder to create your own forms based on your standards or buyer requirements. 

When building forms, you can choose between many question types to capture the data you need. 

  • Create fields with “Yes/No” questions and set the correct answer, so when an incorrect answer is selected it causes the report to fail. For example, you can ask if a sample is free of dirt and evidence of insect intrusion. If a user answers “No” the report can automatically fail.
  • Set up a report total score using different criteria to determine the overall quality of the inspected sample.
  • Set up a form to do automatic calculations (read more about this feature below).

2. Let the app do the math for you

During an inspection, simply enter a sample size and then how many products in that sample don’t meet the standards. The app will automatically calculate the percentage of defects. For example, you can collect percentage data on:

  • Decay
  • Unripe or overripe product
  • Damage
  • Product not falling in the required size range

All you have to do is enter numbers in the field or facility during a QA check, and the app will automatically calculate whether thresholds are met. In addition, it can calculate the total percentage of defects or rejections in the sample combined. If that percentage falls above a predetermined threshold, the report will be marked as failed. 

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3. Use customizable alerts & data visualization to make management decisions

Each form can take the inspector’s inputs into account and determine if the product inspection was passed or failed. A manager can set automatic alerts so they are notified by email if a report is failed or if a sample is low quality. 

From the administrative dashboard, you can view all past reports and sort by date, crop, or location to see trends in passed and failed reports. With that data, managers can benchmark product quality and track improvements over time. You can submit documentation to buyers by printing or emailing QA report PDFs with attached photos and notes.

If you work with multiple growers, you can use HeavyConnect for Enterprise to visualize data from each source and make informed buying decisions.


A QA or QC plan ensures all your inputs are leading to a high quality, safe product. Using a digital quality tracking system means that your QA process is well documented and easy to access from anywhere. You don’t have to worry about carrying papers through your fields or facilities, waiting to do the math once you get back to the office, or manually alerting managers to failed reports.

To see how these new features can help you digitize and streamline your QA process with HeavyConnect, book a free demo today.


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